[ A breath of air passes through her nose as she shakes her head. ]

Kanaya, have you ever known abuse and harshness to get people to do what you want them to do? You snarl at people, you scream at them, you tell them they're bad - and does that ever once actually work? In my experience, all it does is it makes them feel ashamed, and resentful, and it makes them feel hateful towards you. An abusive parent doesn't raise a more obedient kid, after all.

Someone who approaches others with compassion and care? They've got a much better shot than someone who screams at 'em.