[ Wince. And there it is, the thing he was fishing for: a kind of jagged solidarity, and confirmation that somebody else feels the same way. He suspects the statement's more literal than figurative, too. ]
Sorry. I know what that's like. Did something happen to change it?
no subject
Sorry. I know what that's like.
Did something happen to change it?
[ Change you, rather, but he's being polite. ]